These terms and conditions outline the (1) rules and regulations for the use of the Serac Technologies Ltd Website and (2) the user subscription agreement terms and conditions, under the domain seractech.co.uk and app.seractech.co.uk
By accessing and using this website you accept the terms and conditions in relation to the user rules and regulations. By accepting these terms and conditions during your account activation set up, you accept all of these terms in conditions in full, including the user subscription agreement terms and conditions, subscription and payment and cancellation policy and renewal. By accepting these, you are in full agreement to the terms and conditions and agree fully to the contract terms on theconfirmation order form sent to the account holders email.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company; Serac Technologies Ltd. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves. "The system", "System" refers to the software provided by Serac Technologies Ltd under the domain app.seractech.co.uk. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services/products, in accordance with and subject to, prevailing law of. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
Unless otherwise stated, Serac Technologies Ltd and/or its licensors own the intellectual property rights for all material on Serac Technologies Ltd website including seractech.co.uk and app.seractech.co.uk. All intellectual property rights are reserved. You may view and/or print pages from https://seractech.co.uk for your own personal use subject to restrictions set in these terms and conditions. The license brought by the Company’s Clients is for their purpose only and shall not be shared with any other party other than the client.
You must not:
1. Republish material from https://seractech.co.uk or app.seractech.co.uk
2. Sell, rent or sub-license material from https://seractech.co.uk or app.seractech.co.uk
3. Reproduce, duplicate or copy material from https://seractech.co.uk or app.seractech.co.uk
4. Redistribute content from Serac Technologies Ltd (unless content is specifically made for redistribution).
The license that Serac Technologies Ltd sells to the client grants the client access to the system for the period of time stated in their agreement. The license grants use of the system in the intended manner. This solely includes the use by a human and excludes tools like scrapers, bots and algorithms using or pulling information or data from the seractech.co.uk site.
Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.
Subscription and Payment
Your subscription contract begins as soon as your order is processed and payment is made by you and received by Serac Technologies Ltd. The subscription price will be made clear to you on our sign-up pages or otherwise during the sign-up process and may vary from time to time depending on the package agreed. The price shown on the signup page and paid by the client upon signup will be paid in conjunction with the stated payment schedule on the order. This may be monthly, quarterly, semi annually or annually. You agree to pay the fees at the rates notified to you at the time you purchase your subscription and in conjunction with the scheduled payment terms. For certain subscriptions you can take out either an annual or monthly (or other frequency we offer at the time) subscription. You can also take out another fixed term or payment frequency that we may offer from time to time. We will always tell you in advance of any increase in the price of your subscription and offer you an opportunity to cancel it if you do not wish to pay the new price. Payments will automatically be taken by Serac Technologies Ltd in conjunction with the payment frequency agreement without notice. You authorise us to automatically charge your payment method(s) in conjunction with the payment frequency agreement during the subscription period. We will automatically charge you the then-current rate for your plan, plus applicable taxes (such as VAT as the rate does not include it), until your subscription is cancelled, in accordance with these terms and conditions.
Your subscription contractual length is determined between Serac Technologies Ltd and Yourself. This may vary from time to time. The length of Your subscription contract is confirmed on the order confirmation form emailed to you upon account activation and Serac Technologies Ltd receiving the first payment. The email address the order confirmation form is sent to is the same email address the account is set up under. If the order confirmation form contains an error or the contract length stated in the order confirmation form is wrong please inform us within 14 days of payment being first received (and account activation) and we will change it. Once 14 days have passed the details on the order confirmation form are binding.
During any point in your contract, if a monthly payment is not received 14 days after your monthly billing date then the whole sum of the contract value will become payable immediately.
Any payment wrongly disputed by a Client will incur a fee of £30.
Cancellation Policy & Renewal
You may notify us of your wish to cancel your subscription by contacting our Customer Care team, Customer Success Team or the Business Development Representative managing your subscription and account. Please note that a subscription can only be canceled in accordance with the dates in your contract, cancelling prior to the expiry date in your contract will cancel the contract automatically renewing. This does not affect any outstanding balance due in accordance with the existing contract. Please email us at email@example.com with the following: “I/We hereby give notice that I/we cancel my/our subscription”.
Please then include:
1. The subscriber's full name (person on the billing information if different from the user)
2. The Account email address
3. The billing address or delivery address (Including postcode)
4. Your contact telephone number
In order for us to cancel a subscription we must be notified at least one month (1 month) prior to the contract expiry date. In the event that this is not done, the contract will automatically renew and payment will be taken from you at the same frequency and price as the subscription originally agreed. If we receive a formal cancellation request after our required one month (1 month) period but before the renewal date then the renewal will go ahead and the renewed contract will be cancelled two months (2 months) after the renewal date. All orders will automatically renew without notice. After the date of renewal and collection of payment by Serac Technologies Ltd, the client has 14 days to notify Serac Technologies Ltd to cancel the subscription renewal. If nothing objecting to the renewed subscription is received by Serac Technologies Ltd from the client within the first 14 days of the renewed subscription, then Serac Technologies Ltd is entitled to approve the renewal of the contract and billing will continue for the remainder of their renewed contract length. If the client objects to the renewal of the subscription after the renewal date, but before the 14 day period (as mentioned above), and once payment has been processed and received by Serac Technologies Ltd, then we will cancel the subscription two months (2 months) after the date that the client formally requests cancelation of their subscription by email. Serac Technologies Ltd will not process a refund for payments that have been processed.
What we promise:
Serac Technologies Ltd promises to develop and operate seractech.co.uk and app.seractech.co.uk with reasonable skill and care and will use reasonable efforts to promptly remedy any faults of which it is aware.
What we do not promise:
Serac Technologies Ltd does not provide any other promises or warranties about seractech.co.uk and the Serac Technologies Ltd Content. Seractech.co.uk and the Serac Technologies Ltd Content are provided on an “as is” and “as available” basis. This means that Serac Technologies Ltd does not make any promises in respect of seractech.co.uk or app.seractech.co.uk or the services and functions available on or through seractech.co.uk or of the quality, completeness or accuracy of the information published on or linked to from seractech.co.uk other than as expressly stated above.
The above disclaimers apply equally to your use of seractech.co.uk and all Serac Technologies Ltd. Without limiting the above, Serac Technologies Ltd is not liable for matters beyond its reasonable control. Serac Technologies Ltd does not control third party communications networks (including your internet service provider), the internet, acts of god or the acts of third parties. Serac Technologies Ltd does also not warranty nor certify the content of the data or information contained on seractech.co.uk website. This is third party data and may contain errors or omissions.
We do our best to ensure that all of the council data is provided each week, sometimes the data sources are faulty, unavailable or we are unable to reach them. This may result in missing data on occasions.
You may not license or transfer any of your rights under these terms and conditions. We may transfer any of our rights or obligations under these terms and conditions to any company within the Serac Group of companies but if we do so we will ensure that any company to whom we transfer our rights or obligations will continue to honour your rights under them.
If any provision of these terms and conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these terms and conditions, which will remain in full force and effect.
Failure by either party to exercise any right or remedy under these terms and conditions does not constitute a waiver of that right or remedy. Headings in these terms and conditions are for convenience only and will have no legal meaning or effect.
These terms and conditions constitute the entire agreement between you and Serac Technologies Ltd relating to your use of the seractech.co.uk website, Serac Technologies Ltd mobile and other online and offline services. They supersede all previous communications, representations and arrangements, either written or oral.
Seractech.co.uk is best viewed with one of our supported browsers. These include (1) Google Chrome, (2) Safari, (3) Firefox. Any payment information you send to us over the Internet is encrypted and stored via Stripe at stripe.com. SSL is currently the preferred method to securely transfer credit card data over the Internet.
Choice of Law and Jurisdiction
If you are a user whose principal address or principal use of seractech.co.uk occurs in the jurisdiction of the United Kingdom then these terms and conditions will be subject to English law. In this case, to the extent possible in the applicable jurisdiction, both you and we agree that the courts of England will (subject to the final paragraph in this Section) have non-exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these terms and conditions.
Changes to Terms and Conditions
These terms and conditions were published on 17 November 2020 and replace with immediate effect the terms and conditions previously published on 14th October 2020.